How to Manage AMC Dues in Service Desk?
In Borg, the AMC dues can be managed in the Service Desk module to overview the dues of the AMC contract customer. Click on Service Desk -> Go to the side menu bar -> click on Manage AMC Dues -> View the Manage AMC Dues.…
How to Manage Customers in the Service Desk?
Click on Service Desk -> Go to the side menu bar -> click on Manage Customer -> View the Customer List. …
How to add a Customer in the Service Desk?
Borg allows the admin/user to add and manage the customer list of the organization. Click on Service Desk -> Go to the side menu bar -> click on Manage Customer-> in Manage Customer click on + sign -> fill the details -> click on add customer button . …
How to Add Services to the Service Desk?
Borg implemented this feature by which services/products to be added and managed for the enterprises. Click on Service Desk -> Go to the side menu bar -> click on Manage Service -> in Manage Service click on + sign -> fill the details -> click on Add Service. …
How to Create a Task from a Newly Added Ticket in the Service Desk?
Borg implements this feature by which an enterprise or organization raises their query by opening a ticket to resolve it. Click on Service Desk -> Go to the side menu bar -> click on Open New Ticket -> Fill the Details -> click on Create button - > on the right side top corner + plus is there -> click on Subject from the table --> Backend Team Collaboration and then Fill the details and click on Create Task. …
How to search Customer in AMC contract in Service Desk?
BorgDesk enabled the enterprise to view the list of customers for the AMC contract in the Service Desk Click on Service Desk -> Go to the side menu bar > click on Manage AMC > click on Select Customer Filter > Select Customer from given List > Click on Search Button …