In Borg Desk ERP, the ability to modify User ID and User Name depends on user roles and system configuration. Here's the typical functionality:

✅ User Name Modification
No, the User Name (display name) can not be modified However In the initial stage during setup, It can be proceesed for the same with extreme special request to Borg Desk Workplace ERP.
It can be requested if eligible ( Elegibility -  No aactivity must not be done from the account) by Sending request mail to Borg Desk Support team-
However, Make Sure there are no activity Like- Lead Assignment, Order Generation, Invoice Creation, Ticket Assignment etc. from the user account whose name is to be modified. If it's found so, First remove / delete all activities done / pertaining to the user before initiating a request to Borg Desk ERP Support Team.

✅User ID Modification
No, the User ID is typically a system-generated unique identifier.
It cannot be modified after creation to maintain:
✔Data integrity
✔Audit logs
✔Role and access traceability

This is a standard practice in ERP systems to ensure consistency in back-end processes, approvals, and transaction records.

Alternative (If User ID must change):
✔Deactivate the existing user and create a new user with the desired ID or email.
✔Assign the same roles, teams, and access rights to the new user.
✔Would you like instructions or screenshots for how to manage users inside Borg Desk ERP?
 

Admin

May 22, 2025

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