SMS Alert on closure of Service Ticket to Customer’s registered mobile number

Service ticket closure alert goes to customer’s registered mobile number to update that reported incident has been resolved successfully & Ticket has been closed. If incident persists, Customer can reopen the closed ticket.

Message content which is to be sent –

“Hi, Ticket Id- XXXXXX has been processed for closure. Hope your incident has been solved- Demo India Pvt Ltd”

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SMS Alert on closure of Service Ticket to Customer’s registered mobile number

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SMS Alert on closure of Service Ticket to Customer’s registered mobile number

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