What should I do if I receive login alerts by Email or WhatsApp but I haven’t logged in to Borg Desk Workplace ERP? Should Activity logs can help me to track ?
If you are receiving login notifications (via Email or WhatsApp) from Borg Desk Workplace ERP but you have not logged in, Please check if you have shared login credential with nay of your team members or it may indicate that someone else is trying to access your account or that your login credentials have been compromised.
Follow these important steps immediately:
Step-by-Step Action Plan
✅Do Not Ignore the Alert
✅Treat every unexpected login alert as a potential security warning.
✅Change Your Password Immediately
✅Go to the Login Page → Forgot Password or Use the Change Password option from your profile if you’re still logged in on another device.
✅Use a strong password with a mix of letters, numbers, and symbols.
Check Your Activity Logs -
✅Go to Master Seeting Icon (Gear) on right top
✅Navigate to the Activity Log / Login Log section.
✅Review all recent logins including IP addresses, time, and device details.
✅If you find unfamiliar entries, note them down.
✅Log Out from All Active Sessions
✅Contact your Admin or Support Team to terminate all sessions from your account.
✅This ensures any unauthorized access is blocked.
✅Inform Your Administrator / Support Team
✅Report suspicious activity to your Borg Desk Workplace Admin or Technical Support.
✅They can trace the login attempts and secure your account.
Why It’s Important to Act Quickly
✅Ignoring suspicious login alerts can lead to:
✅Unauthorized access to sensitive business data
✅Misuse of customer information or reports
✅Breach of confidentiality and compliance policies
✅Acting promptly helps keep your data, credentials, and system access secure.
In Summary:
If you receive a login alert but didn’t log in, immediately change your password, check your activity logs, log out of all sessions, and report it to your admin or support team.
Your quick action ensures data security and account protection within Borg Desk Workplace ERP.