Online Ticketing System/ E- Ticket  

An online ticketing system  or Electronic tickets (e-tickets)is a web-based platform in BORG ERP that facilitates the  management of tickets for various issues, services, or activities. 
This system provides a convenient and efficient way for  you and your customers to access and secure tickets  in a few minutes without any hurdle. 

How to Access the New Features for E-Tickets: Electronic tickets (e-tickets) that can be created  simply by following 3 simple steps

1.First and foremost your registered email Id is needed for creating Ticket. To facilitate earliest convenience, Registered Email Id of Authority Person can be updated with SPOC  Email Id. This helps SPOC Person to create and update Ticket as per their convenience any time. 

2.Pls draft and drop a mail with your issues/concern  to our Support Email - [email protected].  Instantly a Ticket will be raised as per  querry and concern .  

3. Your Service / E-Ticket will be raised with all details.
 Note :- Pls do  not change the subject line of mail. If changed, a new Ticket will be created and new Ticket History will not support last updates of  previous ticket.
You  can access status of  your Tickets from both Customer Login / Support  link and Knowledge Base Page which is redirected to Customer Login account 

https://borgerp.com/support.html
Kindly Login to your support account with your registered mail Id.

http://kb.borgerp.com/submit-ticket.html   
Kindly login your ERP/CRM account 
Go to Question Mark Icon on the Top as marked to access Knowledge Base 

http://kb.borgerp.com/submit-ticket.html

Admin

January 15, 2024

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