What is Lead / Inquiry?
Lead is a reported inquiry who is having interest to buy your products or services through various channels like telephone, Mail, website, online campaign, offline campaign etc. Sales team is assigned to convert inquiry in to qualified lead to further follow-up for conversion to sale the product & Service.
Borg Suite captures all inquiry or lead by various ways like manually, directly from website, directly from online campaign or missed call service.
Once lead is captured by Borg, Borg comes into effect to manage, supervise, track the same to enhance fast conversion rate & process detailed analytics of each lead / inquiry.
Borg offers API to integrate with third party application or campaign to capture leads / inquiry in the system directly.
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