Why is GST Type Not Getting Selected Automatically in Sales or Purchase Bills in Borg Desk ERP?
If GST Type (IGST, CGST + SGST) is not getting selected automatically while creating Sales or Purchase Bills in Borg Desk ERP, here are some possible reasons and solutions:

Possible Reasons & Solutions:

1️⃣ Incorrect GST Configuration in Customer/Vendor Master
✅ Check Customer/Vendor GST Details:
✔Go to Customer/Vendor Master    View Customer Master   |     View Vendor Master
✔Ensure GST Number (GSTIN) & State Code (GST Sate Code) are correctly entered
✔If the State Code is missing or incorrect, GST type may not be selected automatically
2️⃣ Missing GST Details in Product/Service Master
✅ Verify GST Setup in Product/Service Master:
✔Go to Inventory → Product Master
✔Open the respective Product/Service
✔Ensure GST % is defined for the item
✔If GST % is not assigned, the system may not pick the correct GST type
✅ Check Buyer-Seller GST Rule:
✔If Seller & Buyer are from the same state → CGST + SGST applies
✔If Seller & Buyer are from different states → IGST applies
✔If the system is not selecting the GST type, verify the state of the buyer/seller in their respective Masters.
4️⃣Manual GST Selection Required for Certain Cases
✅ If GST still does not auto-select, try selecting it manually and saving the settings to see if the issue persists.

Final Solution: Recheck & Refresh Data
✅If changes were made, logout and re-login to refresh the system settings.

If the issue still persists, it might require technical support from Borg Desk ERP team.

Would you like help with specific screenshots or settings?

Admin

March 23, 2024

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