If GST Type is not getting selected automatically in Sales or Purchase Bills what can be the reasons ?
Why is GST Type Not Getting Selected Automatically in Sales or Purchase Bills in Borg Desk ERP?
If GST Type (IGST, CGST + SGST) is not getting selected automatically while creating Sales or Purchase Bills in Borg Desk ERP, here are some possible reasons and solutions:
Possible Reasons & Solutions:
1️⃣ Incorrect GST Configuration in Customer/Vendor Master
✅ Check Customer/Vendor GST Details:
✔Go to Customer/Vendor Master View Customer Master | View Vendor Master
✔Ensure GST Number (GSTIN) & State Code (GST Sate Code) are correctly entered
✔If the State Code is missing or incorrect, GST type may not be selected automatically
2️⃣ Missing GST Details in Product/Service Master
✅ Verify GST Setup in Product/Service Master:
✔Go to Inventory → Product Master
✔Open the respective Product/Service
✔Ensure GST % is defined for the item
✔If GST % is not assigned, the system may not pick the correct GST type
✅ Check Buyer-Seller GST Rule:
✔If Seller & Buyer are from the same state → CGST + SGST applies
✔If Seller & Buyer are from different states → IGST applies
✔If the system is not selecting the GST type, verify the state of the buyer/seller in their respective Masters.
4️⃣Manual GST Selection Required for Certain Cases
✅ If GST still does not auto-select, try selecting it manually and saving the settings to see if the issue persists.
Final Solution: Recheck & Refresh Data
✅If changes were made, logout and re-login to refresh the system settings.
If the issue still persists, it might require technical support from Borg Desk ERP team.
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