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BORG ERP - Brief Introduction

  • What Borg Desk Workplace ERP Does? How Borg Desk facilitates Micro, Small & Medium Business ?
  • Borg Suite Software on Cloud (SaaS) is a biggest opportunity for Small & Medium Companies
  • Why to go for BORG Desk Workplace ERP ?
  • How can I register for online Training and workshops on the kpsingh.co.in website?
  • How to Check User License Summery in Borg Desk ERP ?
  • How to Activate/Deactivate the Custom Lead Table in ERP ?

BORG-Account Quick Setup

  • How to Set User Privilege from User to Admin for separate modules from Master Admin accountDashboard?
  • How to Edit or delete Customer Details?
  • How to create new user account from my admin account?
  • Where can I update my company details, GSTIN & PAN?
  • How to activate license Key? or How to Apply User License with existing expired User Account for Renewal?
  • How to Add & Manage Vendors from Admin Dashboard?
  • Where can I update company details, GSTIN & PAN?
  • How can I go ahead with the basic setup of my new account with BORG?
  • Module setting are compulsory for operating account?
  • How can I create / signup an account for the BORG Suite ERP free trial?
  • How to change admin rights to regular user account?
  • How to Change Regular User Rights as an Administrator Rights / Admin Rights in Borg Desk ERP Account?
  • How to Setup Payroll Setting ( ESI Setting, Leave Setting, Attendance Setting and Weekly Off Setting ) in BORG Suite ERP?
  • How to make Custom Customer form in BORG Suite ERP?
  • How to Update or Manage your Business Profile?
  • How to Manage your Services with SAC from Admin Dashboard?
  • How to Add, Manage, Download and Delete Customer from Admin Dashboard?
  • How to Upload, Onboard Customer's Details In Bulk from Admin Dashboard?
  • How to See / verify / Check the User License Information in my Borg Desk Admin Dashboard?
  • How to Add and Manage User from Admin Dashboard?
  • How to Update User Information from Admin Dashboard?
  • How to Set User Permission from Admin Dashboard?
  • How to Upload Vendor Details In Bulk & Download the Vendor Details from Admin Dashboard?
  • How to Add departments from Admin Dashboard?
  • How to Change the theme of BORG Suite Erp from Admin Dashboard?
  • How to See the User Licence Information from Admin Dashboard?
  • How to Update and Delete Vendor Details from Admin Dashboard?
  • Are there other formats of Proforma Invoice & Tax Invoice available in Accounts book of Borg Desk?
  • What are the Key data masters & Setup needed for migration into Borg Desk ERP?

BORG Common Queries

  • How can I upgrade my Free trial Account to paid account?
  • How to activate my missed call number with BORG?
  • What is Auto Communication?
  • Importance of data for every Enterprise
  • I want to be Borg Suite Business Partner, What I have to do ?
  • What do you mean by Integrated Business Software?
  • How is Business Optimization done by Borg?
  • What is HSN/SAC number?
  • What type of GST, BORG Supports?
  • What are activity logs?
  • Custom software Development vs Cloud Application Software
  • Can I have multiple user accounts in Borg Suite? Can I use them simultaneously?
  • How Borg Accounting & Finance can help my business?
  • How can I get My Business Analytical Reports?
  • What is Demo Account?
  • How to buy license in the Borg Desk ERP Workplace on my own online ?
  • How to Reset my Password in Borg Desk ERP / What's the option to recover my forgot Password ?
  • How can I get discount code based on special ongoing offer in current days to subscribe / buy user or admin license?
  • How to get Borg Desk Workplace Implemented into our Business Process ? Can it be done by Self Implementation or by Implementation by Borg Desk Team or Implementation by External Partners or Consultants?
  • How Borg Desk Online / On-Site Implementation Plan Works the best for Small & Medium Enterprises ?

BORG Sales Automation

  • Scope of Borg Marketing & Sales Module.
  • How can I Manage sales / Service quotation for my lead / prospect in Sales CRM of Borg Desk ERP?
  • What is Lead Distribution? & How to assign / transfer / distribute manually any Lead to my team members?
  • What is Lead Source in the lead management? Can it be customized according to my business need or they are standard in Borg Desk ERP Sales CRM?
  • What is the meaning of Lead conversion or How to mark a lead as converted in Borg Desk ERP / CRM?
  • Who can delete any lead?
  • What is Lead Status / Lead Journey / Lead Funnel / Lead Stages & how to set it into Borg Desk CRM?
  • How to supervise or monitor leads / inquiries?
  • How can I add / capture new Lead / Inquiry?
  • What is Lead / Inquiry?
  • What is Lead Score?
  • What is Qualified Lead & How qualification can be set in Borg Desk?
  • Where we can find Qualified Leads?
  • Does Lead Score enhance your productivity?
  • What are the parameters of Lead Score?
  • How to Find Out Pending Follow-Ups for any Sale Person or Team and download the Pending follow-up Leads in a Marketing & Sales Module?
  • How can I go ahead with the basic setup and operation of my new Sales CRM Account at one go?
  • Sales Target- How to Add, Manage, Download & Manage Targets for the Sales Team in Borg Desk ERP?
  • How to ensure your Sales team is following potential / relevant leads?
  • How to Add New Lead, Upload leads in bulk and Download Lead Data in Sales CRM?
  • How to Add User and define Sales team structure?
  • How to Manage Qualified Leads?
  • How to Update the Lead Status, Next Follow-up Date, New Track Log and View Track Log of Leads in Borg Desk ERP?
  • How to Generate Quote as PI from Sales CRM?
  • How to Manage, Edit / Update, Download and Print Quote as PI from Sales CRM?
  • How to Generate New Quotations for the Lead from Sales CRM?
  • Where can we view IVR status?
  • Where can I set the IVR Key?
  • Where can we view the Lead score?
  • How to view Deal value for each Lead in Marketing & Sale?
  • How to Add Additional fields in Lead Form?
  • How Leads can be automatically assigned to the Sales Person?
  • Project Sales Quotation - How to Generate a New Project Quote in Sales CRM Module of Borg Desk ERP ?
  • How to Implement / Setup / Onboard Sales CRM (Lead Management & Nurturing) in Borg Desk ERP ?
  • How to set Lead Conversion Criteria for Leads to Opportunities/Customers in Borg Desk CRM ?
  • Define or set lead qualification criteria in the Borg Desk ERP or how to filter unqualified Leads & Qualified Leads for further follow-ups in sales CRM of Borg Desk ERP ?
  • Can sales team place order from sales crm module or only Inventory module has option for placing / creating sales order?
  • Can default Price (Price picked from Product master) of product items be modified / changed during placing order in sales CRM or Inventory Module ?
  • How Sales Order workflow works in case of warehouse in borg desk or How Sales Order Team & Warehouse stock management team can work to process order successfully ?
  • What is lead conversion criteria in borg sales crm ?
  • How to Activate & Implement Custom Lead Form including Additional Customized Lead Form fields into business in Borg Desk ERP?
  • Can a duplicate quote be assigned to different customer in BORG Desk ERP?
  • How to Set Lead Form Fields User-Wise Permission in BORG Desk ERP?
  • Auto Lead Distribution - How to assign / transfer / distribute any Lead to my team members Automatically in Borg Desk ERP?
  • How to Set Sales Module Settings in BORG Desk ERP?
  • How to Track Pending Leads followups in Borg Desk ERP ?
  • Can I track my Location of my sales team by using GPS in Borg Desk ERP ?
  • How can Sales Team Performance be tracked or monitored by Managers in Real Time?
  • Sales Quote Masters - How Can I setup Masters for Generating Sales Quotation (Sales Quote)?
  • Sales Quote Generation - How to Generate Manage, Edit, Update, Print and Delete Quotations for the Lead from Sales CRM?

BORG Service Help Desk

  • How Chat Works?
  • Scope of Borg Service / Support Desk / Help desk.
  • How tickets can be managed / assigned / Escalated to respective team or departments?
  • How a company can come to know when ticket is opened?
  • What are the priorities of tickets? Can a service desk Executive alter priorities?
  • How Ticket can be replied or resolution can be posted ?
  • How to open Online Ticket? Who can open Ticket?
  • What is online Support Ticketing System & How does It work?
  • How Customer can get to know whether ticket is closed or still open?
  • Is it useful for any type of business?
  • What does Borg’s Service desk / Help Desk do?
  • What is Click to call feature in Service Desk?
  • Where can I find templates for Service Tickets?
  • How to create new templates for Service Tickets?
  • Online Ticketing System/ E- Ticket
  • How to search Customer in AMC contract in Service Desk?
  • How to Create a Task from a Newly Added Ticket in the Service Desk?
  • How to Add Services to the Service Desk?
  • How to add a Customer in the Service Desk?
  • How to Manage Customers in the Service Desk?
  • How to Manage AMC Dues in Service Desk?
  • How to Manage AMC Contract in Service Desk?
  • How to Add New AMC In Service Desk?
  • How tickets Escalation Matrix Works in BORG ERP?
  • How set level of the user in Service Desk?
  • How to Access the Developer API / Lead Capture Webhook API ?
  • How to setup Service Desk / Help Desk / Customer Support Desk / Borg Service Desk in Borg Desk Workplace ?

BORG Inventory & Distributors

  • Scope of Borg Inventory, Supply Chain Management, Stock Management.
  • How to Add, Manage and Update Distributor and distributor details from Admin Dashboard in BORG Suite ERP?
  • How can I manage & track my stock in Inventory Module in Borg Desk ERP?
  • What is SCM, MOQ & SOQ ?
  • How to edit / update / manage / modify some information or product attributes ??
  • How to add new product to make product master or product listing ready in Borg Desk Inventory module?
  • How to Log in to the Distributor Account on the BORG Suite ERP?
  • How to Add and Delete Branch Master from Admin Dashboard?
  • How to upload / import products in product master through excel sheet or CSV in Borg Desk ?
  • How to setup / configure / onboard Inventory / product / stock / order / distributor module / order module / stock module in Borg Desk ERP ?
  • What are the Inventory / Product / Stock / Order / distributor / supply chain module settings in Borg Desk ERP & How to set them for smooth function in business ?
  • How to setup custom product form or product setup or product attributes or product master as per business requirement in the Borg Desk ERP ?
  • How to define custom order status as per my business inside Inventor /Product / Order Module in Borg Desk ERP ?
  • How to setup warehouse management & connect with Stock & Orders in the module of Inventory, Stock, Order or product module of Borg Desk ERP ?
  • How to set discounts for customers by using price list ? or How Price list work in Inventory / Stock / Product / Order Module of Borg Desk ERP ?
  • How to use stock-IN & Stock-Out in the inventory, Product, Stock, Order module of Borg Desk ERP?
  • How to Lock Stock after Order Approval in inventory / stock / order / product module of Borg Desk ERP?
  • How to place product sales new order from sales CRM module or Inventor Module in Borg Desk ERP ?
  • Can I edit / update / modify product name & other details of product in inventory module of Borg Desk ERP ?
  • If we are adding new product in product category, Shall there be added those products under the same category's price list with settings of same GST % & Discount % in Borg Desk ERP?
  • Can we set color code / coding for order status to manage & notify easily in the order list in the inventory / stock / order module of Borg Desk ERP?
  • Can we change / update / modify Price, GST%, Discount % manually while adding products in Order List in Borg Desk ERP?
  • What's the Order approval workflows for finalizing orders from Borg Desk or how order gets approved in Borg Desk?
  • How to download/Export Product Master list from Borg Desk ERP ?
  • How can we mark Product available or un-available in the stock inside product / Item listing inside Track order in Borg Desk ERP?
  • How can we add the same product/Item in price list of same New product category, If we are adding new product / Item in Product Master under a product category ?
  • What are the things gets changed pre & Post approval of Sales Order in Borg Desk ERP??
  • How Can I Enter /Update Opening Stock of my Products in Borg Desk ERP?

BORG HRMS & Payroll

  • What is Holiday Calendar and how to Add, Update and Delete Holiday in Holiday Calendar from Human Resource Management System (HRMS) Module?
  • How to apply leave by an employee?
  • Scope of Borg Human Resource Module
  • Can employee have issued asset history in his / her login dashboard ?
  • How to Manage, Issue and Track Assets to Employees from BORG Human Resource Management System (HRMS)?
  • How an employer can manage asset which has been issued to employee like laptop or Mobile?
  • How reimbursement can be tracked by en employee ?
  • How an employee can apply their claim for reimbursement?
  • How can I clear reimbursement of my employee?
  • Can Employee monitor their leave Record ?
  • Can Employee view their attendance ?
  • Is it possible to integrate Biometric Attendance system to capture employee attendance automatically
  • How to Print and Download Salary Slip of an Employee from BORG Human Resource Management System (HRMS)?
  • How to Prepare / Make Salary from BORG Human Resource Management System (HRMS)?
  • How can an accountant can view salary details of my employee to credit in to respective employee bank account?
  • How to Manage Employee Register or employment?
  • How to Edit/Update Employee details from Human Resource Management System (HRMS) Module?
  • How to Add / Create / Onboard Employee on Roll Appointment from Human Resources Management System (HRMS) Module?
  • How to Access the Human Resource Management System (HRMS) Module?
  • How to Add / Upload / Onboard Employee on Roll Details in Bulk from Human Resource Management System (HRMS) Module?
  • How to Add / Create / Onboard Employee on Contract Appointment from Human Resources Management System (HRMS) Module?
  • How to Add / Upload / Onboard Employee on Contract Details in Bulk from Human Resource Management System (HRMS) Module?
  • How to Add / Create / Onboard Employee on Trainee(Internship) Appointment from Human Resources Management System (HRMS) Module?
  • How to Add / Upload / Onboard Employee on Trainee (Internship) Details in Bulk from Human Resource Management System (HRMS) Module?
  • How to Download and Filter Employee Details in Human Resource Management System (HRMS) Module?
  • How to Delete Employee details from Human Resource Management System (HRMS) Module?
  • How to Add / Create / Onboard Employee on Daily Wages Appointment from Human Resources Management System (HRMS) Module?
  • How to Add / Upload / Onboard Employee on Daily Wages Details in Bulk from Human Resource Management System (HRMS) Module?
  • How to Manage and Add / Request Leave from Human Resource Management System (HRMS) Module?
  • How to Manage and Add Attendance from Human Resource Management System (HRMS) Module?
  • How to Edit Attendance from Human Resource Management System (HRMS) Module?
  • How to View Monthly Attendance from the Human Resource Management System (HRMS) Module?
  • How to Add HRMS / HRA User from the Human Resource Management System (HRMS) Module?
  • Difference Between Normal User and HRMS / HRA User in Borg Suite ERP?
  • How to Add apply claim Particulars in BORG Suite ERP in HRMS?
  • How to Upload Documents of the Employee from HRMS Module and how to give access to the user to upload their documents?

BORG Accounts Book

  • Scope of Borg Accounting & Finance Module or What Borg Account & Finance module delivers for enterprises
  • Is any notification & Alert sent to my customer if I am updating receipt in Borg Banking?
  • How to update payment received from customers?
  • What is Borg banking?
  • Should I have to enter GST amount in Expense or Fixed Asset Account?
  • How can Purchase bills be managed ( Add, Edit & Delete) in Borg Desk ERP?
  • How can I add new purchase Invoice or bill in Accounts Book of Borg Desk ERP?
  • How can I mail Invoice to customer directly from BORG SUITE?
  • How can I take Print of prepared Invoice?
  • If my payment is not received from my customer by due date, How Borg helps me to remind my customers automatically?
  • How I can delete my Existing Invoice if required?
  • How can I Manage my Invoices?
  • How can I edit my Invoice?
  • How can I get HSN/SAC number automatically while generating Sales Bill or Purchase Invoice / Bills?
  • Can I add multiple Products or Service in the Sales Invoice? Is there any limit of product & service?
  • Can I define my own serial numbers of Invoice?
  • How can I prepare or generate GST Sales Invoices / Bills in Accounts Module of Borg Desk ERP?
  • How can i set my Company Bank account details in Invoice ?
  • Can I prepare Invoice with Discount excluding or including GST ?
  • How to Upload Signature with stamp, QR Code and Logo For Invoicing purpose in Accounts module of Borg Desk ERP?
  • How to view Order By in Sale Invoice in Accounts?
  • Can I export / download all proforma invoices details in excel sheet for my personal use ?
  • How to setup / onboard Accounts Book Module in Borg Desk ERP to make it full functional?
  • How to Set or activate Credit Limit for Customers or Distributors in Borg Desk ERP?
  • Can External Sales & Purchase bills in PDF or word format can be uploaded in Accounts Module of Borg Desk ERP?
  • How is Sales Bill / Invoice Number or Invoice Sequencing Auto-Increment Managed in Borg Desk ERP?
  • How can I manage & export Credit Note in Accounts Module of Borg Desk ERP ?
  • How can I manage / export Debit Note in Accounts Module of Borg Desk ERP ?
  • How can I manage & Export Party Accounts Ledger in Borg Desk Account Book ?
  • What are the Best Practice of Step-by-Step Process for Data Migration into Borg Desk Step-by-Step Process for Data Migration into Borg Desk Workplace?
  • What is the Difference Between Trial Balance & Opening Balance ?
  • How to Update Opening Balance of Customers, Vendors & Bank Accounts in Borg Desk ERP?
  • How to Shift Data for Next Financial Year in Borg Desk ERP IF Borg Desk is already being used by company during transition of financial Year.
  • How to Edit / Update Existing Sales Invoice Details in Borg Desk ERP?
  • How to do Outstanding Payment follow up or Outstanding payment recovery system in Borg Desk ERP?
  • Can I export or download GST / Tax invoices details in excel sheet for my personal use from Borg Desk ERP ?
  • How Proforma Invoice can be generated / Create / Prepare Proforma Invoice in the accounts book of Borg Desk ERP ?
  • If GST Type is not getting selected automatically in Sales or Purchase Bills what can be the reasons ?
  • How can Vendor / Supplier outstanding payment or payable be tracked in Borg Desk ERP ?
  • How to Track Customer Outstanding Payments or Receivables in Borg Desk ERP?
  • Can I manage my Office General Expense in Borg Desk ERP ?
  • How can I update my bank transactions in Account Module of Borg Desk Account ?
  • Step-by-Step Guide for Data Migration into BORG Desk Accounts Book Module
  • Does Borg Desk fetch GST Type automatically while Preparing Sales Bill, Updating Purchase & Expense Bills ?
  • Does Borg Desk Supports Branch Wise Separate Series of Invoice Number ?
  • Can we modify Party / Vendor in Borg Desk ERP ?
  • Can Purchase bill be deleted after Successful addition in BORG Desk ERP ?
  • How can Purchase bills be Edited in Borg Desk ERP?
  • We are encountering the error -Invoice/Proforma Noumber already exists- in Borg Desk ERP, How to resolve this ?

BORG Analytical Reports

  • What is the scope of Human Resource Analytical Reports ?
  • Borg Suite Human Resource Attendance Report
  • Employee Salary Statistics Report
  • Employee Leave statistics Report
  • Human Resource Report by Employment type ( Permanent, Trainee, Contract, Part time etc)
  • Track Report for Employee claim reimbursement ?
  • How service desk team performance can be tracked?
  • How can I access Analytical Reports of my sales team?
  • Can any option or report to check lead conversion ratio based on products & Service?
  • Is any report to track / analyze leads based on demography?
  • Can I manage / track my branch office sales team performance from BORG Suite?
  • What is Balance Sheet? How can I get my business balance sheet in BORG Accounting?
  • How to get Profit & Loss (P&L) Account of my business?
  • What is GST Report & how can I use it to collect GST return information?
  • What is the difference among recommended Reports, Receivable Reports & Payable Reports?

BORG Push Notifications

  • Email Alert - Daily Account Summary Alert on Registered Email ID
  • Email Alert - Thanks Alert to customer's registered Email ID after update of received payment
  • Email Alert - Auto email alert to customers for due payment reminder after due date
  • Email Alert - Welcome email alert to prospect at the time of conversion in to customer
  • Email Alert - Greeting Email to prospect’s email id
  • Email Alert: Daily Lead summary details to a designated email id set by company
  • Thanks Alert to customer's registered mobile number after update of received payment
  • Lead Follow-ups reminder alert to sales individual’s registered mobile number
  • SMS Alert Missed Call 's caller mobile number & company’s sales person mobile number
  • SMS Alert at the event of generating / opening new ticket to Enterprise designated Mobile Number
  • SMS Alert to employee registered mobile number for the confirmation of claim approval
  • SMS Alert on the event of salary generation to Employee registered mobile number
  • SMS Alert to Employee on the event of leave approval
  • SMS Alert on the event of change in order status by an enterprise to distributor registered mobile number
  • SMS Alert on the event of generating New Product Order by Distributor to designated Mobile Number
  • SMS Alert on the event of expiry of Annual Maintenance Contract (AMC) to customer registered mobile number
  • SMS Alert on closure of Service Ticket to Customer’s registered mobile number
  • Daily Account Summary update on Registered Mobile Number
  • SMS Alert to Inquirer/ website visitor/ campaign viewer mobile number & company’s designated mobile number

Borg Desk Task Force

  • How start / setup task force / task management / team collaboration / service task / team task / performance management / team accountable system in my business ?
  • How can task category be created or managed in Borg Desk Task Force ?

EduBorg - Coaching ERP

  • Scope of Student Desk in the EduBorg ( Borg Suite for Institutes)
  • How to take back issued book in the Eduborg Library ?
  • How to view or manage added books in the EduBorg ?
  • How to start Adding Books in the EduBorg Library Management?
  • How an Institute can manage their library books ?
  • Edu ERP- How to add or manage tracking Logs or tracking update in Edu Coaching ERP?
  • How to download or upload Listed or added Inquiries in bulk?
  • How to add new inquiry with EduBorg? or How Inquiry Management works in EduBorg?
  • Scope of Inquiry / Counselling Management in the EduBorg?
  • How to add Expense of the Institutes in the EduBorg ? How expenses can be managed ?
  • How to manage, view, edit, update, delete fee receipt with EduBorg?
  • How to deposit fee or how to generate Fee Receipt ?
  • What is the scope of Accounts & Receipt in the Borg Suite For Institutes?
  • How can we set user access security or define user access privilege ?
  • How can I create user account for my team to login separately ?
  • How to update my profile in the EduBorg?
  • How to setup & manage Courses in the Borg Suite Institute ERP?

3rd Party Integration

  • How can I do Facebook Configuration For Collecting Leads From Facebook Ad ?
  • FB Leads Configuration into Borg Desk - How do you find App ID, User ID, Script ID, And Page ID for Facebook Integration to capture Leads into Borg Desk Account Configutaion?
  • Indiamart Integration - How to configure India Mart Integration with Borg Desk ERP for Lead Capturing Automatically?
  • Interakt BWA API Integration - How to Integrate Meta WhatsApp Business API with Borg Desk ERP for Incoming & Outgoing Messages ?
  • How to Activate & Configure Outgoing WhatsApp Messages Templates in Separate Modules of Borg Desk ERP ?
  • Sales Module - How to set WhatsApp Communication Template for Auto Notifications in Borg Desk Sales Module ?
  • How to Manage, Get Approved & Configure Business WhatsApp Templates in Interakt & Borg Desk ERP ?
  • Leadofy WhatsApp Lite API Integration - How to Integrate WhatsApp Lite API with Borg Desk ERP for Incoming & Outgoing Messages ?
  • How to Integrate Digital Scan Business Card with Borg Desk ERP to Capture Leads Automatically into CRM?
  • How to Integrate Caller Desk IVR with Borg Desk ERP for Incoming & Outgoing Calls?
  • WhatsApp Lite Error ==> This Account can no longer use whatsapp Business. Recent activity on this account does not follow the whatsapp business messaging policy or the meta commerce policy. This Account Business info & chats are still on this Device.
  • How to configure / Integrate WhatsApp Lite / Meta Business WhatsApp API for automatic Alerts in Borg Desk Workplace ERP ?

About Policies & Agreements

  • Non Disclosure Agreement (NDA)
  • Refund Policy
  • Borg Suite Service Level Agreement (SLA)
  • Privacy Policy
  • Terms of Service
Terms of Service

PLEASE READ THIS AGREEMENT BEFORE USING BORG SUITE KINDLY NOTE THAT USING THIS SOFTWARES/ CONTENT INDICATES YOUR ACCEPTANCE OF THIS AGREEMENT AND TERMS OF USE AT THE END OF THIS AGREEMENT. This End User License Agreement ("EULA" or the "Agreement") is an agreement between BORG SUITE as the licensor of the Software (hereinafter defined) and YOU ("Licensee", the "End User"). The Software includes all the software and content, including updates or modified software provided to you by BORG SUITE, whether stored on media or downloaded to any device via any method. If you do not agree to the terms of this EULA, BORG SUITE 's Privacy Policy or any other related policy/ document, as changed from time to time, BORG SUITE is unwilling to license the Software to you and you, must return the Software.

1. Application

1.1. Definition Clause

"End User" means the User or the Licensee along with their affiliates / partners. "Software" means the application and content of digital curriculum material including animations, graphics, video, audio etc which have been created, sourced and developed/ invented by BORG SUITE with considerable time and expense. "Device" means the hardware on which the Software is to be used by You.

1.2. Software / Licensed Product

a ) The Software is owned by BORG SUITE and its structure, organization and code are valuable trade secrets of BORG SUITE. Except as expressly set forth in this agreement, this EULA does not grant you any intellectual property rights in the Software, and you cannot use the Software except as specified herein.

b ) The Software is licensed, not sold. BORG SUITE grants you a limited license to use the Software only on one (1)/more PC/s/Laptop/s/Mobile/s Devices. The Software may create data files automatically for use with the Software, and you agree that any such data files are deemed to be a part of the Software.

c ) The Software is licensed as a single product, and you may not separate its component parts for use on more than one (1) PC/Laptop Device and one (1) mobile device unless expressly authorized by BORG SUITE

1.3. Ownership and Proprietary Rights

All Intellectual Property including patents, copyrights, trademarks, trade secrets and other ownership rights in the Software any corrections, bug fixes, enhancements, updates or other modifications, including custom modifications thereto are and shall remain with BORG SUITE. The source code of the Software and all information regarding the design, structure or internal operation of the Software are valuable trade secrets of BORG SUITE ("Confidential Information"), provided however, that "Confidential Information" shall not include information which otherwise would be Confidential Information to the extent that such information was publicly known prior to the time BORG SUITE received it, or became known BORG SUITE through no violation of any other, confidentiality obligations to any other party regarding the Software.

1.4.Excluded Software and Open Source components

a ) Notwithstanding the foregoing limited license grant, you acknowledge that the Software subject to other terms and conditions governing the use of such Software other than this agreement.

b ) Certain Excluded Software may be covered by open source Software licenses, which means any Software licenses approved as open source licenses by the Open Source Initiative or any substantially similar licenses, including but not limited to any license that, as a condition of distribution of the Software licensed under such license, requires that the distributor make the Software available in source code format.

c ) Terms and conditions applicable to Open Source Components are provided to you together with this agreement and/or stored in your Device in locations.

d ) To the extent required by the licenses covering Open Source Components, the terms of such licenses will apply in lieu of the terms of this agreement.

e ) To the extent the terms of the licenses applicable to Open Source Components prohibit any of the restrictions in this agreement with respect to such Open Source Components, such restrictions will not apply to such Open Source Component.

f ) To the extent the terms of the licenses applicable to Open Source Components require BORG SUITE to make an offer to provide source code in connection with the Software, such offer is hereby made.

1.5. Mandatory Product Activation

a ) The license rights granted under this Agreement is limited to the first One year, i.e., 365 days after the license has been activated using the specified process.

b ) There are technological measures in this Software that are designed to prevent unlicensed or illegal use of the Software.

c ) You agree that BORG SUITE may use those measures and you agree to follow any requirements regarding such technological measures.

1.6. Upgrades and Maintenance Services

BORG SUITE may provide upgrades as and when required.    

1.7. License Restrictions

a ) You may not make or distribute copies of the Software, or electronically transfer the Software from one Device to another or over a network.

b ) You may not alter, merge, modify, adapt or translate the Software, or decompile, reverse engineer, disassemble the Device, or otherwise reduce the Software to a human-perceivable form.

c ) Unless otherwise provided herein, you may not rent, lease, or sublicense the Software.

d ) You may not modify the Software or create derivative works based upon the Software.

e ) You may only use the Not for Resale Version of the Software to review and evaluate the Software.

f ) As required by law, you shall not, host, display, upload, modify, publish, transmit, update or share any information that:

  • belongs to another person and to which such User does not have any right to
  • is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libellous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever
  • harm minors in any way
  • infringes any patent, trademark, copyright or other proprietary rights
  • violates any law for the time being in force
  • deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature
  • impersonates another person
  • contains Software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource
  • threatens the unity, integrity, defence, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation

g ) BORG SUITE shall not directly or indirectly; and shall ensure that you do not:

  • access (or attempt to access) any service by any means other than as permitted in this Agreement and by the law
  • circumvent, disable or otherwise interfere with security related features or features that prevent or restrict use or copying of any Content or third party content or enforce limitations on use or the Content and third party content therein
  • Access the Software or Device to upload the Content to cause a breach of security or any Networks or interfere with the proper working of the Software and the services
  • Delete the copyright and other proprietary rights notices  

1.8. Usage, Auditing, Piracy and Our Privacy Policy BORG SUITE from time to time will collect any of your data on the Device on which the Software is installed. Your use of the Software is subject to BORG SUITE's Privacy Policy. BORG SUITE may audit Your Software usage for anti-piracy purposes, to verify a valid registration, and identify if new Updates are available for your Software prior to sending you a notice to install a new Software Update, and to assess Your use of the Software. You consent to the Software sending usage data (e.g., the number of instances the Software is launched, the Device IP address, and/or the version of the Software), for registration, authentication, other data analytics, use and anti-piracy auditing and enforcement purposes.

1.9. Consent to Use Data

a ) You agree that BORG SUITE and its affiliates, partners and agents may read, collect, transfer, process and store certain information from the Software. Information shall mean and include, but is not limited to:

  • identifiers relating to your Device and its components
  • performance of the Device
  • performance of the Software
  • configurations of your Device, the Software and the Software applications
  • use and frequency of use of the functions of the Device, the Software, and the Software applications
  • location data.

b ) BORG SUITE and its affiliates may use and disclose Information subject to applicable laws in order to improve its products and services or to provide the same to you.

c ) BORG SUITE and its affiliates will not intentionally use Information to personally identify the owner or the user.

1.10. Commercial Release or Beta Software If the Software you have received with this EULA is a pre-commercial release or a beta version, then you understand the Software is pre-release, non-commercial version and does not represent a final product of BORG SUITE. The Software may contain bugs, errors and other problems that could cause computer system failures and data loss. THEREFORE, ALL PRE-RELEASE OR BETA SOFTWARE IS PROVIDED ON AN 'AS-IS' BASIS AND BORG SUITE DISCLAIMS ANY AND ALL WARRANTIES OR LIABILITY TO YOU OF ANY KIND.

1.11. Limited Liability

a ) THE LIABILITY OF BORG SUITE AND ITS AFFILIATES OR LICENSORS TO THE END USER OR ANY THIRD PARTY ARISING FROM THE END USER OR USE OF THE SOFTWARE, OR THE PROVISION OF SUPPORT SERVICES, INSTALLATION, TRAINING OR OTHER SERVICES IN CONNECTION THEREWITH, HOWEVER CAUSED, AND ON ANY THEORY OF LIABILITY, INCLUDING CONTRACT, STRICT LIABILITY, NEGLIGENCE OR OTHER TORT, SHALL NOT EXCEED THE AMOUNT PAID FOR THE SOFTWARE.

b ) IN NO EVENT WILL BORG SUITE AND ITS AFFILIATES OR LICENSORS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, INCONSEQUENTIAL OR CONSEQUENTIAL DAMAGES, INCLUDING DAMAGES FOR LOSS OF PROFITS, REVENUE, DATA OR DATA USE, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

1.12. Intellectual Property Rights

a ) You are not permitted to directly or indirectly alter, reverse engineer, modify, or create any derivative works of the Software including the content provided therein, the operating system, hardware, device and the platform, or any other BORG SUITE Intellectual Property.

b ) You shall not, directly or indirectly, attempt to discover or expose the source code underlying any BORG SUITE Intellectual Property.

c ) You agree that, as between you and BORG SUITE, all the intellectual property rights in the BORG SUITE Intellectual Property are owned solely and exclusively by BORG SUITE.

d ) You shall not directly or indirectly:

  • hack, deface or otherwise misuse the Software or attempt to gain unauthorized access to other parts of the Website or the technology
  • modify or copy any BORG SUITE Intellectual Property
  • attempt to decompile or reverse engineer any related Software
  • remove any copyright or other proprietary notations or any legal notices
  • attempt to access the source code of the Software
  • copy, archive, store, reproduce, rearrange, modify, adapt, download, upload, create derivate works from, display, perform, publish, distribute, redistribute or disseminate any BORG SUITE Intellectual Property
  • build a product using similar ideas, features, functions, interface or graphics
  • attempt to gain unauthorized access to BORG SUITE's computer systems or engage in any activity that disrupts, diminishes the quality of, interferes with the performance of, or impairs the functionality of the Software
  • develop, invoke, or utilize any code to disrupt, diminish the quality of, interfere with the performance of, or impair the functionality of the Software
  • authorize or encourage or permit any third party to use the Software to facilitate any of the foregoing prohibited conduct

e ) BORG SUITE trademarks, logos, images, service marks, trade names (collectively the "Trademarks") and other distinctive branding features displayed on or through the Software are registered and unregistered Trademarks of BORG SUITE and shall not be used in connection with products and/or services that are not related to, associated with, or sponsored by their rights holders that are likely to cause customer confusion, or in any manner that disparages or discredits their rights holders. All Trademarks not owned by BORG SUITE are the property of their respective owners. Your misuse of the Trademarks displayed is strictly prohibited.

f ) As between the end user and BORG SUITE, BORG SUITE owns, solely and exclusively, all rights, title and interest in and to the Software, all the content, code, data and materials thereon, the look and feel, design and organization of the Software, and the compilation of the content, code, data and materials on the Software, including but not limited to any copyrights, trademark rights, patent rights, database rights, moral rights and other intellectual property and proprietary rights therein, excluding third party content. Your use of the Software does not grant to you, ownership of any content, code, data or materials you may access on or through the Software.

g ) Any commercial or promotional distribution, publishing or exploitation of the Software, or any content, code, data or materials on the Software, is strictly prohibited unless you have received the express prior written permission from authorized personnel of BORG SUITE or the otherwise applicable rights holder. Any rights not expressly granted herein, are reserved to BORG SUITE. You agree to abide by all copyright notices, information, or restrictions by BORG SUITE. You must not alter, delete, or conceal any copyright, trademark, patent, or other notices by BORG SUITE.

1.13. Restrictions on Export and Distribution of Software

a ) The Software source code is owned by BORG SUITE and you have been granted a License to use the Software as per the terms of this agreement.

b ) You acknowledge that you shall not distribute the Software to Third Parties.

c ) You acknowledge that any export of proprietary Software or content by you or otherwise using any means is strictly prohibited and punishable under Law.

d ) You further acknowledge that the Software acquired from BORG SUITE or its Third Party Licensors is not intended for use by a foreign End User and such an act is strictly prohibited and shall accrue liability under Law.

1.14. Indemnification

a ) The End User agrees to indemnify, defend and hold BORG SUITE harmless from any claim including a claim of patent, trade secret or copyright infringement asserted against BORG SUITE by virtue of End User's use of the Software.

b ) BORG SUITE shall have no liability for any claim of infringement that results from: (a) any modification of the Software by the End User; (b) any failure by the End User to implement Upgrades to the Software as supplied by BORG SUITE; or (c) the combination, operation, or use of the Software with non-compatible programs, data or documentation, if such infringement would have been avoided by the use of the Software provided by BORG SUITE without such combination, operation or use. The c c ) End User shall indemnify and keep BORG SUITE and its Affiliates and licensors indemnified from any claims arising due to breach of obligations under this agreement without any pecuniary limits.

d ) BORG SUITE warrants that the Software and related services shall conform to the written specifications.  

1.15. Representations and Warranties

a ) BORG SUITE represents and warrants that it is fully able and competent to enter into the terms, conditions, obligations, representations and warranties set forth in this Agreement.

b ) The End User represents and warrants that it is fully able and competent to enter into the terms, conditions, obligations, representations and warranties set forth in this Agreement.

c ) All other representations and warranties, whether express or implied, are explicitly disclaimed by both Parties hereto.

1.16. Warranty

a ) FOR ANY BREACH OF WARRANTIES, THE END USER'S SOLE AND EXCLUSIVE REMEDY AND BORG SUITE'S ENTIRE LIABILITY SHALL BE: (A) REPERFORMANCE OF THE DEFICIENT SERVICES; OR, IF BORG SUITE CANNOT SUBSTANTIALLY CORRECT SUCH BREACH IN A COMMERCIALLY REASONABLE MANNER, THE END USER MAY END THE RELEVANT SERVICES.

b ) TO THE EXTENT NOT PROHIBITED BY LAW, THESE WARRANTIES ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED OR STATUTORY, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY, NON-INFRINGEMENT, TITLE, OR FITNESS FOR A PARTICULAR PURPOSE, IN CONNECTION WITH THIS AGREEMENT AND ANY SERVICES PROVIDED HEREUNDER.

c ) BORG SUITE shall have no warranty obligations hereunder in case of defects which stem from the fact that the Software (i) were used contrary to the provisions of Agreement or any documentation (ii) presented an error attributable to the use of the services in an application or environment for which it was not designed or contemplated or which was not expressly specified by BORG SUITE; (iii) were used in combination with other products, accessories, Software or data not supplied or approved by BORG SUITE; or (iv) were modified by the End User or third parties. 

d ) BORG SUITE assumes no responsibility and shall have no warranty obligation hereunder in case of defects / typographical errors / other errors with reference to the content.

1.17. Exclusion of Warranty

a ) THE SOFTWARE AND ACCOMPANYING DOCUMENTATION ARE FURNISHED TO YOU 'AS IS' AND 'AS AVAILABLE' AND WITHOUT WARRANTIES, DUTIES OR CONDITIONS, STATUTORY OR OTHERWISE, OF ANY KIND.

b ) BORG SUITE, ITS AFFILIATES, AND THIRD PARTY LICENSORS EXPRESSLY DISCLAIM ALL WARRANTIES, DUTIES AND CONDITIONS, EXPRESS (EXCEPT TO THE EXTENT EXPRESSLY PROVIDED OTHERWISE BY THIS EULA) OR IMPLIED, STATUTORY OR OTHERWISE, OF ANY KIND, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF NON-INFRINGEMENT, TITLE, MERCHANTABILITY, AND FITNESS FOR A PARTICULAR PURPOSE.

c ) BORG SUITE, ITS AFFILIATES, AND THIRD PARTY LICENSORS DO NOT WARRANT THAT THE SOFTWARE OR ACCOMPANYING DOCUMENTATION, WILL MEET YOUR REQUIREMENTS OR PROVIDE SPECIFIC RESULTS, OR THAT THEY WILL BE UPDATED, OR THAT THE OPERATION OF ALL OR ANY OF THEM WILL BE UNINTERRUPTED OR ERROR FREE, OR THAT ANY DEFECTS WILL BE CORRECTED.

d ) FURTHERMORE, BORG SUITE, ITS AFFILIATES, AND THIRD PARTY LICENSORS DO NOT WARRANT OR MAKE ANY REPRESENTATIONS OR CONDITIONS REGARDING THE USE OR THE RESULTS OF THE USE OF THE SOFTWARE OR ACCOMPANYING DOCUMENTATION IN TERMS OF THEIR ACCURACY, RELIABILITY, COMPLETENESS OR OTHERWISE.

e ) BORG SUITE, ITS AFFILIATES AND THIRD PARTY LICENSORS SHALL HAVE NO RESPONSIBILITY FOR THE SECURITY OF, TIMELINESS, DELETION, MIS-DELIVERY, OR FAILURE TO STORE ANY OF YOUR COMMUNICATIONS OR PERSONALIZED SETTINGS. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY BORG SUITE, ITS AFFILIATES OR ANY THIRD PARTY SHALL CREATE A WARRANTY, DUTY OR CONDITION, OR IN ANY WAY CHANGE THIS EXCLUSION OF WARRANTY, DUTY AND CONDITION.

f ) Without limiting the generality of the foregoing, you further understand, acknowledge and agree that the Software is not designed or intended for use on any other device other than the device recommended by BORG SUITE.

e ) You expressly acknowledge and agree that any other hardware, Software, content or data could be damaged by installing or using the Software on any other device other than the Device recommended by BORG SUITE, and BORG SUITE, its affiliates and Third Party Licensors are not responsible for any such damage.

1.18. Disclaimers

a ) THE END USER ACKNOWLEDGES THAT THE SOFTWARE MAY NOT BE MAY NOT BE FREE FROM DEFECTS AND MAY NOT FULFILL / SATISFY ALL OF THE BUYERS NEEDS AND FOR WHICH BORG SUITE ASSUMES NO RESPONSIBILITY AND DISCLAIMS ALL LIABILITY.

b ) BORG SUITE IS NOT RESPONSIBLE FOR ANY TECHNICAL MALFUNCTION OR OTHER PROBLEMS OF ANY TELEPHONE NETWORK OR SERVICE, COMPUTER SYSTEMS, SERVERS OR PROVIDERS, COMPUTER OR MOBILE PHONE EQUIPMENT, SOFTWARE, FAILURE OF EMAIL OR PLAYERS ON ACCOUNT OF TECHNICAL PROBLEMS OR TRAFFIC CONGESTION ON THE INTERNET OR AT ANY SITE OR COMBINATION THEREOF, INCLUDING INJURY OR DAMAGE TO A USER'S OR TO ANY OTHER PERSON'S COMPUTER, MOBILE PHONE, OR OTHER HARDWARE OR SOFTWARE, RELATED TO OR RESULTING FROM USING OR DOWNLOADING MATERIALS IN CONNECTION WITH THE WEB AND/OR IN CONNECTION WITH THE SERVICE ASSOCIATED WITH THE SOFTWARE.

c ) ANY SITE CONTENT DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE SOFTWARE / SERVICE OR A THIRD PARTY APPLICATION IS DONE AT YOUR OWN DISCRETION AND RISK AND THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR DEVICE OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL.

d ) REFERENCE TO ANY PRODUCTS, SERVICES, PROCESSES OR OTHER INFORMATION, BY TRADE NAME, TRADEMARK, MANUFACTURER, SUPPLIER OR OTHERWISE DOES NOT CONSTITUTE OR IMPLY ENDORSEMENT, SPONSORSHIP OR RECOMMENDATION THEREOF, OR ANY AFFILIATION THEREWITH, BY FEPL.

1.19. Internet Connectivity and Third Party Services

a ) You understand, acknowledge and agree that Internet connectivity and certain content and services available through the device are provided by third parties over which BORG SUITE has no control.

b ) You understand, acknowledge and agree that access to certain device features, including but not limited to downloading applications or browsing or searching the Internet, requires an Internet connection for which you are solely responsible.

c ) BORG SUITE shall not be responsible for the quality, availability and security of any Internet connectivity, Software and services provided by a third party.

1.20. Term and Survival

a ) This agreement shall be effective for one academic year or until terminated as per the terms of this agreement.

b ) BORG SUITE may terminate this agreement immediately, with or without notice, if you fail to comply with the terms of this agreement.

c ) In addition, upon termination you will have no recourse against BORG SUITE, its affiliates or Third Party Licensors for your inability to use the Software.

d ) Any of your obligations under this agreement which by their nature are intended to survive the termination of this agreement and shall continue to apply to you even after the termination of this agreement or you cease to use the Software.

1.21. Notice

Any notice, request, instruction or other document to be given by a party under this agreement shall be delivered by hand, sent by Speed Post / Registered Post or by facsimile to the recipient's usual fax number or such other fax number which may be notified by that party in accordance with this clause. Email notices shall not be valid unless otherwise mutually agreed although in the event the End User may only be contacted through E-mail, E-mail notices shall be valid. It is understood that email communications will not be accepted as a legal notice/legal claim served on either party.

1.22. Waiver

The failure of either party to require performance by the other party of any provision hereof shall not affect the full right to require such performance at any time thereafter; nor shall the waiver by either party of a breach of any provision hereof be taken or held to be a waiver of the provision itself.

1.23. Severability

If any part of this Agreement is for any reason found to be unenforceable, all other parts nevertheless remain enforceable as long as a party's rights under this agreement are not materially affected. In lieu of the unenforceable provision, the parties will substitute or add as part of this agreement a provision that will be as similar as possible in economic and business objectives as was intended by the unenforceable provision.

1.24. Amendments

BORG SUITE may add to, change, or remove any part, term, or condition of this EULA, including but not limited to as it applies to the Software, at any time. Any such additions, changes, or removals may be posted on the BORG SUITE website including affiliated / related websites, sent by email notification to the email address provided by you, or presented to you as part of a process in which you obtain updates or upgrades to the Software, or by any other legally recognizable form of notice, and shall apply as soon as they are posted. By continuing to use the Software after so posted, you are indicating your acceptance thereto.

1.25. Disputes and Governing Law

a ) BORG SUITE shall not be held responsible for disputes arising out of interactions between members / users. BORG SUITE reserves the right, but has no obligation, to become involved in any way with these disputes.

b ) The terms shall be governed by the laws of India without regard to its conflict of law principles.

c ) The user agrees to submit to the personal and exclusive jurisdiction of the courts of New Delhi, India for the purpose of litigating all such claims or disputes.

1.26. Entire Agreement '

This agreement supersedes all prior representations, communications, understandings, or agreements between the parties relating to such subject matter.

1.27. Controlling Agreement/Translation

This License Agreement is prepared and executed in the English language. The English language version shall govern the parties' relationship. Any translation of this License Agreement into any other languages shall be for convenience of reference only and shall have no legal effect, and the English language text shall in any event prevail.

 

If still any concern or need one-to-one session with our product experts reach out to us https://wa.me/919667916787 or mail us from your registered email id to "[email protected]" our team will get back to you

 

Admin
June 29, 2021
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