How to Manage Credit Notes in Borg Desk ERP

A Credit Note is issued when a sales invoice needs to be adjusted due to returns, discounts, or errors. In Borg Desk ERP, you can efficiently manage credit notes through the Accounts Module.

1. When to Use a Credit Note?
✔️Customer returns goods after purchase.
✔️Discount or price adjustment after invoicing.
✔️Correction of errors in the original invoice.
✔️Reversal of an incorrect invoice.

2. Steps to Create a Credit Note in Borg Desk ERP
A. Naviage to Manage Sales Invoice
✔️Login to Borg Desk ERP with valid Login Credentials
✔️Go to the Accounts Module in Borg Desk ERP.
✔️Navigate to the Accounts Module ---> Click on All Sales Invoice under "Manage Sales Invoice"

B. Select the Related Invoice
✔️Locate the Credit Notes option under every Sales Invoice Action button with Rupee Symbol.
✔️The system will auto-fill the invoice details.
✔️Click "Rupee Symbol" to create New Credit Note that needs adjustment.

C. Adjust the Necessary Details
Modify the following as per the credit requirement like:
✔️Quantity of returned items.
✔️Discount or price correction.
✔️Tax adjustments if applicable.

D. Issue & Save the Credit Note
✔️Add a reason for issuing the credit note (return, discount, etc.).
✔️Click Save & Generate to finalize the credit note.
✔️The system will automatically adjust the customer's outstanding balance.

3. Track & Manage Issued Credit Notes
✔️Track Credit Notes: View all Credit Notes under Manage Sales Invices.
✔️Apply Credit Notes: If the customer makes a future purchase, you can apply the credit against the new invoice.
✔️Export for GST Filing: Credit notes are GST-compliant and can be exported for tax filing.

4. Automating Credit Note Notifications
✔️Borg Desk ERP allows you to send an automated email or SMS to notify the customer about the issued credit note.
✔️Notifications can also include all information of the credit note.

With Borg Desk ERP, handling credit notes becomes seamless, ensuring accurate financial records and a smoother refund or adjustment process.

Admin

March 22, 2024

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