Scope of EduBorg's Inquiry & Followups"

Capture Inquiries    |  Track Inquiries |  Update Followups |  Followup Reminder SMS | Prospects Greeting SMS & email notification |  Students Welcome Mail | Daily  Inquiries summary mail to designated person |  Analytical Reports



 

Capture Inquiries: Eduborg captures inquiries & allow sales person to take next immediate action through out the life cycle of inquiries.

EduBorg captures inquiries & keep tracking the same for fast conversion.

Ways to capture Inquiries to EduBorg-

1. Manually addition by Sales person / counsellor 
2. Capture website visitor 
3. Capture from online campaign
4. Capture from Missed call service

Track Inquiries:

 EduBorg covers entire life cycle of a reported inquiry & keep the same on close tracking for supervisors, Managers & CXOs.  Tracking logs are available for every inquiry updated by Sales person or Counsellor.

3-level Sales team hierarchy enables an institutes to  have dedicated login dashboard from tele-caller / counsellers, Mid-level Managers, Branch Managers, Senior Managers & CXOs.

CXOs can monitor & supervise their team activities in real time & provide their valuable input to team members or management in order to ensure speedy growth of an institutions.

Update Followups:

 EduBorg facilitates a dedicated tracking log window to update brief information all about followups of any inquiry to show their effort towards conversion & supervision of their performance either to get appreciation or get input for improvement.

 Followup Reminder SMS:

 Reminder SMS plays critical role to remind scheduled followups to sales person on set  followup date in the morning with inquiry details as shown below-



 

Prospects Greeting SMS & Email Notification

 Once Inquiry is reported & captured by EduBorg, An email & mobile SMS is sent to registered / captured email & mobile number of inquiry to have positive impression of your managed business & integrated auto communication.

 Students Welcome Mail

 A Preset welcome mail is sent to captured email id once iquiry gets converted in to students. It consists of Brief introduction of your institute along with features & USP.

 Daily  Inquiries Summary Mail to Designated Person

EduBorg Sends daily email alert to a designated registered email id all about inquiries details having their current status.

Analytical Reports 

These are auto generated reports to have real time deep insight of inquiries, sales team & offcourse  Institutes as a whole.

EduBorg contains 21+  Inquiries & followups Reports.

Admin

June 28, 2021

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