Is the Employee Traffic Light System in Borg Desk ERP Similar to Other CRM & ERP Systems?
No!
Traffic Light System (GRAG) for employee performance in the Borg Desk Workplace ERP is not similar as in other Business Software or ERP. Borg Desk offers integrated 360* evaluation of employee performance like Sales, Service, Tasks, Attendance & CSAT (Customer Satisfaction) etc unlike in other Software in the market.
The Traffic Light (GRAG) system for employee performance is unique & first of its type in India to track integrated performance of employee to track and visualize their performance. However, implementation and granularity may also vary with other systems.
Similarities:
Color-Coded Visualization: Most ERPs and CRMs use Red, Amber/Yellow, and Green to indicate low, medium, and high performance.
Action-Oriented: Each colour typically triggers specific actions like discontinuation, alerts, coaching, or rewards.
KPI-Based: Performance scores are calculated against predefined KPIs or targets.
Differences in Borg Desk Workplace ERP:
Integrated for Both Company & Employee KPIs: Borg Desk tracks not only individual performance but also overall company performance metrics in the same system.
Predefined Action Plans: Each colour in Borg Desk has clear, structured actions (e.g., 30-day improvement plans for Yellow, formal warnings for Red or Discontinuation for Grey).
Ease of Use & Monitoring: Borg Desk focuses on visual clarity, transparency, and actionable insights that are simpler to implement and monitor than in many generic ERP/CRM systems.
While the concept of the Traffic Light system is standard, Borg Desk Workplace ERP enhances it with clear guidelines, actionable steps, and company-wide integration, making performance management more effective and actionable.