How to define sales team structure?
Borg allows you to create team structure up to 4 level which are defined based on reporting level. Borg does not limit size of the team i.e. team size can be up to n-numbers. To define team Structure.....…
How to supervise or monitor leads / inquiries?
Borg Suite allows each manager to monitor or supervise his / her team members activity regarding leads reported, converted including entire life cycle of the lead along with tracking logs so that required input can be shared with the team or individual in time to get fast conversion of potential lead. …
What is Lead Status & how to set it?
Lead Status defines complete cycle of a Lead from reporting to conversion. When a prospects enquire about your products or service for the first time through any channel. Borg Suite captures leads through both the ways either automatically & manually.…
Who can delete any lead?
Lead can only be deleted by admin or master admin. Deleting of lead does not have any sense. Each information about every prospect is somehow important for an enterprise. Keeping info is always contributes a lot for organization.…
What is the meaning of Lead conversion?
Conversion is one of the status of lead life cycle. When a lead becomes customer after follow-ups then lead status gets updated as “conversion”.…
What is Lead Source? Can it be defined according to my need or they are standard?
Lead Source refers to the channel or medium of lead generation though which a prospect comes to know about product & service.…