Scope of Borg Marketing & Sales Module.
User Level: BORG Reporting system facilitates Master admin to distributes responsibilities & team management efficiently. BORG ensures higher conversion rate. Level 4 (L4) – Director / CEO / COO / Business Head Level 3 (L3)- Higher Level Managers – Reporting to Level-4 Manager -- Can ne N... Numbers Level2 (L2)– Middle Level Managers- Reporting to Level-3 Manager-- Can ne N... Numbers Level1 (L1)- Sales Executives / Tele-callers - Reporting to Level-2 Manager--- Can ne N... Numbers
Capturing New Lead: “Single Lead matters for Company”
Capturing lead’s valuable information is needed for identification of potential of Lead. Consistent follow up to turn them into customer.
BORG Lead Capturing methods:
- Missed Call
- Website contact form
- Online campaign
Based on potential of Reported / captured can be assigned to deserving salesperson for fast conversion & tracking. Every reporting Manager has been facilitated with lead assigning option to his / her team members.
Reminder of follow ups:
BORG reminds with SMS alert / notification to sales personnel on the day of set follow-up date automatically in the morning with enough prospect’s details.
Lead Tracking Log availability:
BORG records Lead tracking history in text format input by all sales personnel based on their conversation with prospects & each Sales Manager can monitor real time performance of his/her team members
- Prospects get Greeting Email & SMS once detail is captured by BORG either Manually, Missed Call, Website or online Campaign.
- Sales Personnel receives follow-up reminder for each lead on the day of follow-up set by him/her .
- Designated sales Personnel who may be CEO / COO / Director / Partner receives daily Lead Summary email alert of the day.
- Designated sales Personnel receives SMS alert on reporting of leads by missed call.
- Prospect receives predesigned Welcome mail once gets converted into customer
- Directly Quotation can be mailed to prospect / Customer on single click.
Real Time Individual Performance:
BORG does evaluate individual performance of every sales personal in terms of number of leads Generated, Converted, Source of leads used, Total Income earned for company & Total receivable to be recovered during a selected period. The best performer is always good for company.
Linking of Sales with Accounts Module & Customers:
BORG pushes prospects details automatically to Customer List once Lead status is set to “converted” & linking with accounts allow to get calculation of earned business volume for company & Individual.
Quick Generation of Quotation:
BORG saves a lot of time for sales team to prepare quote for prospects along with company & product / Service details & mailing to them.
Analytical Reports: Real Time 20+ Reports -
Help to get performance of company & Individual Auto Generated Reports facilitates Decision makers to have view on company sales with various aspects which helps for taking quick & right decision.