Scope of Borg Service / Support Desk / Help desk.
Admin
29-06-2021
BORG believes Customer relation means post sales or service relation with customers. Service Desk ensures repeated sales / service, Referral Sale, adding value with Brand equity etc. BORG service desk opens multichannel communication for customers to report issues related to any of the departments of the company whether Accounts, Sales, Stock, Human resource, Technical etc based on nature of business.…
How Chat Works?
26-06-2021
Borg chat is also known as “Rapid Action Force” as it is used by customer when reported issue is of Critical priority. Chat allows customer to interact service desk team or help desk team instantly.…
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