What is SCM, MOQ & SOQ ?
Admin SCM (Supply Chain Management): Borg facilitates Product based enterprises to manage their distributors network with separate login dashboard which is integrated with Borg only. Supply Chain Management is an integral part of System Integrators and Manufacturing Industries. Borg Supply Chain management facilitates industries to manage, track finished goods from point of origin to consumption through various level of distributors. …
How can I manage & track my stock in Inventory Module in Borg Desk ERP?
Borg Desk ERP provides a comprehensive inventory management system that allows businesses to track, update, and manage stock levels efficiently. Below is a detailed guide on how you can manage and track your stock in Borg Desk ERP.…
What does Borg’s Service desk / Help Desk do?
BORG believes Customer relation means post sales or service relation with customers. Service Desk ensures repeated sales / service, Referral Sale, adding value with Brand equity etc. BORG service desk opens multichannel communication for customers to report issues related to any of the departments of the company whether Accounts, Sales, Stock, Human resource, Technical etc based on nature of business. …
Is it useful for any type of business?
Service Desk is useful for enterprises belonging to business to Business service industries who provides services / product support to customers. Borg Suite also provides Login control panel to registered users to interact with Support team.…
How Customer can get to know whether ticket is closed or still open?
On closing of tickets either by Customer or by Service desk executive, Borg Suite sends an SMS Alert to customer on registered mobile number so that customer can get to know closure of ticket. If customer is not satisfied with the solution given on reported incident, Customer can re-open the same ticket in order to seek effective resolution.…
What is online Support Ticketing System & How does It work?
Borg Suite Online Ticket System is also known as Online Help desk Management system wherein Any Issue related to products or service can be reported online to the provider company in the form of tickets which is automatically routed to service desk or support desk team.…
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