Login to borgerp.com Click on Service Desk …you will land on this url https://app.goodpickborg.com//admin/support/index.php Click on Templates , you will be redirected to this url / page https://app.goodpickborg.com/admin/support/template.php?p=1 …

Templates can be created and saved in the Service Desk module for creating Service Tickets and smooth communication with Clients.…

BorgDesk enabled the enterprise to view the list of customers for the AMC contract in the Service Desk  Click on Service Desk    -> Go to the side menu bar  > click on Manage AMC  > click on Select Customer Filter > Select Customer from given List > Click on Search Button …

Borg implements this feature by which an enterprise or organization raises their query by opening a ticket to resolve it. Click on Service Desk -> Go to the side menu bar -> click on Open New Ticket -> Fill the Details -> click on Create button - > on the right side top corner + plus is there -> click on + sign and add new Task . …

Borg implemented this feature by which services/products to be added and managed for the enterprises. Click on Service Desk -> Go to the side menu bar -> click on Manage Service -> in Manage Service click on + sign -> fill the details -> click on Add Service. …

Borg allows the admin/user to add and manage the customer list of the organization. Click on Service Desk -> Go to the side menu bar -> click on Manage Customer-> in Manage Customer click on + sign -> fill the details -> click on add customer button . …