How can I go ahead with basic setup of my new account with BORG?
Here, Borg Suite guides you step by step to complete your basic setup to ahead further with respective modules. these steps are part of basic setup which are a part of Admin setup dashboard. There are certain options like update/ manage profile, manage customers, manage vendors, manage services (if any) & Module settings (For Notification & Alerts) to update before going ahead which are listed below.
Step 1: Login to Borg Suite with Given User id & Password
Go to Borg Website & Click on Signup. Provide there required information & get registered. You will get call from Borg Executive & would be created your free trial account based on your requirement for 14 Days. You would be provided a username & Password from Borg Suite to login & continue. Put Your user Id & Password as shown below:
Step 2: Update or Manage your Business Profile
You shall be landed to Admin Setup Page. There are few settings required to update before going ahead into modules like Manage Profile, Module Settings, Manage Services etc.
Now Lets start with Manage Profile : BORG Suite facilitates to manage your Personal & business Information
Well, Just After first login, Borg Suite suggests completing Personal & Company Information before starting anything else. Personal details & company details both are combined with side menu “Manage Profile” wherein Personal details contains CXO information & Company details contains business info like contact no, Email id etc. as shown below- Login to Borg Suite------> Click on side menu “Manage Profile” -------- > update personal & company information -------- > Click on “update” as shown below:
Step 3: Manage your Services with SAC
Login to Borg Suite------> Click on side menu “Manage Services” --------- > Click on “ + Sign” on right top to add new Service ------ > Pop form will be displayed--------- > Fill Details -------- > Click on “Add Service” as shown below-
Step 4: Manage Customers
Borg Suite facilitates to manage your customers which includes Adding New customers, Customer’s GSTIN, PAN & Area Code in order to GST compliance, Billing Address, Contact no & contact email id etc. Contact Email ID must be unique within entire BORG Suite software because in case of service industries Borg allows their customers to login & open service tickets, chat & other information available in their control panel dashboard. To add New Customers- Login to Borg Suite ---------- > Click on Side menu “Manage Customers” in admin setup dashboard --------- > Click on “+ Sign” on top right of the page -------- > Fill required details ------- > Click on “Add Customer”
Listed Customers details can be modified when required like contact person, Contact no, GSTIN, Area Code, PAN No etc but Company Name can never be modified.
Step 5: Manage Vendor
To add New Vendor- Login to Borg Suite ---------- > Click on Side menu “Manage Vendor” in admin setup dashboard --------- > Click on “+ Sign” on top right of the page -------- > Fill required details ------- > Click on “Add Vendor”
After adding new Vendor, you will be shown Vendor list as shown below-
Step 6: Go to Module Settings
Module Setting is one of important features of the BORG Suite which facilitates custom activation & deactivation of various type of SMS & Email Alerts pertaining to each module separately as required by your business. Module Setting is available in the Admin Setup dashboard of the Borg Account. Login to Borg Suite------> Click on side menu “Module Settings” --------- > 5 horizontal menu on middle top stating from “marketing & Sales” ------------ > Click on respective module setting ---------- > Activate or deactivate settings ------- > Click on “update” to submit the changes. Example for Account & finance settings as shown below-
Another Example of Settings - Sales & Marketing as shown below-
Above All options would make you comfortable to go ahead further with other specific modules. Borg Suite has listed 100+ possible FAQ in this knowledge base for your great learning & understanding all about Borg Suite Applications.
If still any assistance is required to setup your account or knowledge sharing about entire application, Borg Offers both online Assistance & on-site training session for its customers.
For Online Assistance or on-site training sessions, Pls contact to our nearest Borg Suite Partners or Mail us at "borgsoftware@gmail.com" .
Pls be noted that online knowledge transfer or assistance is completely free.