Online Ticketing System/ E- Ticket
An online ticketing system or Electronic tickets (e-tickets)is a web-based platform in BORG ERP that facilitates the management of tickets for various issues, services, or activities.
This system provides a convenient and efficient way for you and your customers to access and secure tickets in a few minutes without any hurdle.
How to Access the New Features for E-Tickets:
Electronic tickets (e-tickets) that can be created simply by following 3 simple steps
Login to borgerp.com
Click on Service Desk …you will land on this url https://app.goodpickborg.com//admin/support/index.php
Click on Templates , you will be redirected to this url / page
BorgDesk enabled the enterprise to view the list of customers for the AMC contract in the Service Desk
Click on Service Desk -> Go to the side menu bar > click on Manage AMC > click on Select Customer Filter > Select Customer from given List > Click on Search Button
Borg implements this feature by which an enterprise or organization raises their query by opening a ticket to resolve it.
Click on Service Desk -> Go to the side menu bar -> click on Open New Ticket -> Fill the Details -> click on Create button - > on the right side top corner + plus is there -> click on + sign and add new Task .
Borg implemented this feature by which services/products to be added and managed for the enterprises.
Click on Service Desk -> Go to the side menu bar -> click on Manage Service -> in Manage Service click on + sign -> fill the details -> click on Add Service.