Q. Why can't I see all users in the User Management screen?

Answer: A new search filter has been introduced in the User Management module to help you manage users more efficiently.

By default, only Active Users are displayed when you open the User Management page.
 If you are looking for users whose accounts have expired, simply change the filter from Active to Expired.
This allows you to quickly switch between active and expired user accounts without cluttering the user list.

Steps:
1. Go to User Management.
2. Locate the Status Filter.
3. Select Active to view active users (default).
4. Select Expired to view users with expired accounts.
 

Admin

July 13, 2026

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