1. What is the Bulk Upload feature in BORGDesk Workplace?

The Bulk Upload feature allows administrators to add multiple users to BORGDesk Workplace at once by uploading a CSV file, instead of creating each user individually.

2. Where can I find the Bulk Upload option?

Go to:

BORGDesk Workplace → User Management → Bulk Upload

3. How can I add users through Bulk Upload?

1. Go to User Management.
2. Select the Bulk Upload option.
3. Download the sample CSV template, if available.
4. Enter the required details for each user in the CSV file.
5. Save the file in CSV format.
6. Upload the completed CSV file.
7. Submit the file for processing.

4. Can I add multiple users in one CSV file?

Yes. You can add multiple users in a single CSV file. Each row should contain the details of one user.

5. What should I check before uploading the CSV file?

Before uploading, ensure that:

• All mandatory fields are completed.
• User details are entered in the correct format.
• There are no duplicate records.
•  The file is saved in CSV format.
•  The column structure matches the required upload template.

6. What happens if there is an error in the CSV file?

If any required information is missing, incorrect, or duplicated, the system may display an error or reject the affected records. Correct the details in the CSV file and upload it again.

7. How can I verify that the users were uploaded successfully?

After the upload is completed, go to User Management and check the user list to confirm that the users have been added successfully.

8. Can user details be edited after the Bulk Upload?

Yes. Once users are successfully added, their details can be updated individually through User Management, depending on the available permissions.

Admin

August 19, 2026

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