Future...
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AI Based Integrated Chat Bot to delight customers- Integrated BORG AI based Chat bot will help our clients to delight their customer to get answered their every concern at the moment it's needed. Instant support for customer adds huge value & retention ratio too.. |
AI Based helpdesk for ticket distribution to reduce human intervention-
Borg Desk facilitates business onwer to increase customer satidfaction / customer retention / client happiness etc. by supporting & acting in time with right approach. Borg suports to setup helpdesk for filtering valid & relavent tickets & assign then & there for fast resolution of the same..AI based helpdesk will replace physical avaialble helpdesk person to reduce response time & assign ticket to right support agent..
AI Based helpdesk for ticket distribution to reduce human intervention-
Borg Desk facilitates business onwer to increase customer satidfaction / customer retention / client happiness etc. by supporting & acting in time with right approach. Borg suports to setup helpdesk for filtering valid & relavent tickets & assign then & there for fast resolution of the same..AI based helpdesk will replace physical avaialble helpdesk person to reduce response time & assign ticket to right support agent..
AI based autoresponder of tickets of similar incidents-
This is another level of automation of help desk. Here we recomend to respond customer's incident asap within SLA to avoid any penality & large financial impact at client site.Auto responder will again reduce response time further by choosing right predefined set of replies automatically.
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